Wednesday, April 20, 2011

Paper Reading #24 - The Why UI: Using Goal Networks to Improve User Interfaces

Comments:


Reference:
The Why UI: Using Goal Networks to Improve User Interfaces
Dustin A. Smith, Henry Lieberman
IUI '10

Summary:
This paper examines a new method of modeling user goals through voice commands.  The method the authors describe processes a natural language plan corpus, constructed by many people.  Goals can be inferred by a system or explicitly stated by a user.  However, each goal can have a multitude of sub-goals, and it is useful to predict specifically what the user is interested in.  As it is, people usually fall short in stating explicit goals. 

The authors downloaded a corpus from 43things.com which contains a multitude of goal statements ("buy a house," "travel to New York," etc.)  These goal statements did not have explicit relations, so the authors attempted to infer relations by matching the context of plan statements with goal statements.  After correcting spelling mistakes and in general tidying up the text, they built a directed weighted goal graph.  They found that while most of the goals in the corpus were unique, there were a few that were far more prevelant than others.  They then transfer the results to a mobile app which can help the user achieve those goals.  For example, a user wanting to buy a house would have a map come up suggesting subgoals, such as locations and details for realtors in the area.

Discussion:
This is another interesting example of how technology may be used to assist us in everyday life.  This application doesn't do anything that people with the time and motivation couldn't figure out by themselves, but it certainly makes the potentially desired information easier to access.  I can especially see it being useful for someone trying something for the first time.  It will be interesting to see where this technology will go from here.

Book Reading #51 - Living With Complexity

Reference:
Living With Complexity
Donald A. Norman
2011 The MIT Press

Summary:
Ch. 1 - Complexity is all around us, though much of it is of our own design.  Many of us have our own organized chaos, where something incomprehensible to another person makes perfect sense to us.  However, sometimes in products unnecessary complexity is used that makes a device or feature difficult to use.  At other times, complexity is used for aesthetic reasons.  Intreestingly, we are much more at home with complex things that we grow up with (swimming, reading, learning an instrument) than we are with taking an hour or two to learn a new technology.

Ch. 2 - Conceptual models are one method to hide the underlying complexity of a system.  In a computer file system, for example, what we thing of as files and folders are simply blocks of data scattered across the storage space.  Sometimes, we use conceptual models that simplify a complex system while still getting the main interactions across.  There are some tools that are simple in design, but incredibly complex in their application and usage.  While the design of things can be simple or complex, sometimes the simple thing is confusing (an array of unlabeled light switches) while a complex thing is easilly unserstood (a crowded marketplace).

Discussion:
Ch. 1 - It is interesting how we will defend complexity that we know for all of our lives.  While I know that the digital clock face is more efficient overall, I still prefer the analog method and always wear a watch.  I am often shocked when I run into peers that don't know how to read the analog face, but from a usability standpoint it makes sense.

Ch. 2 - The computer file system is a good analogy to use here.  We have a fairly simple conceptual model that it works like a physical file cabinet, yet the underlying system is so complex and confusing that it makes your head spin.  Still, everyone is able to use it because it is presented in a way we can understand.

Why We Make Mistakes - Full Blog

Book Reading #50 - Why We Make Mistakes

Friday, April 15, 2011

Paper Reading #23 - Automatic Generation of Research Trails in Web History

Comments:

Reference:

Automatic Generation of Research Trails in Web History
Elin Pedersen, Karl Gyllstrom, Shengyin Gu, Peter Jin Hong
IUI '10

Summary:
After conducting an ethnographic study, the authors of this paper determined that while people are using the internet to conduct extensive research, they are not following traditional scolarly and investigative methods.  The research conducted usually falls into one of the following categories: personal consumption, fragmented process, topic sliding, or premature structure.  The authors believe that tools designed to track research sessions and provide context to the researcher upon subsequent research would be beneficial.  Research trails may be used to do just that by grouping events that the user perceives belong in the same category and listing them as temporally ordered lists of segments.
Research trails helps the researcher by showing them where they are in the current activity.  This will help answer possible questions like "what did I leave unfinished?" and "where did I leave of last time I worked on this?"  It also extracts activity-based and semantic information from user activity.  Enough ambiguity is allowed to allow users to switch between topics based on timely affinity.  Events are temporally grouped into specific periods of activity called segments.  A segment is bounded when more than five minutes pass between two consecutive events.  Each event is provided with a topic vector, a list of its coverage of automatically determined set of topics.  These vectors allow for semantic analysis of the events.  In their preliminary assessment, the authors found that their segment definition naturally captured the concept of a work session.  They also found that segments typically were related and coherent locally, though there were occasionally both unrelated segments in trails and related segments excluded from trails.  In the future, they plan to capture a richer set of activity data, such as user activity on a visited page.

Discussion: This concept certainly seems like it would be a boon to researchers.  Aside from tracking the sites visited while doing research, it provides context and relations between the visited resources.  The automated aspect is somewhat of a double-edged sword, for while it makes things easier for the researcher overall, in doing so it removes the responsibilities of the researcher to keep track of their work and increases their overall expectations that everything should be done for them by default.  Still, this seems like a valuable tool that I wouldn't mind using myself.

Book Reading #49 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joeseph T. Hallinan
Broadway Books 2009

Summary:
Ch. 10 - People have a tendency to think that they are above average.  We overestimate our skills and how much we would use a product.  Busnisses understand this, and use it to prey on unwitting people.  An exception to this rule is present in the least confident, who seem to have a nearly perfect grasp on their abilities.  It is possible, however, to become more realistic in our assessments when we have strong, instant feedback.

Ch. 11 - We often tend to make a snap decision when faced with a challenge instead of reflecting on it. 

Discussion:
Ch. 10 -

Ch. 11 -

Wednesday, April 13, 2011

Book Reading #48 - Media Equation

References:
Machines and Mindlessness: Social Response to Computers
Clifford Nass, Youngme Moon
Journal of Social Issues, Vol. 56, No. 1, 2000, pp. 81-103

Computers are Social Actors
Clifford Nass, Jonathan Steuer, Ellen R. Tauber
CHI '94

Can Computer Personalities be Human Personalities?
Clifford Nass, Youngme Moon, BJ Fogg, Byron Reeves, Chris Dryer
CHI '95

Summary:
Machines and Mindlessness:

Computers are Social Actors:

Can Computer Personalities be Human Personalities:

Discussion:
Machines and Mindlessness:

Computers are Social Actors:

Can Computer Personalities be Human Personalities:

Paper Readgin #22 - Vocabulary Navigation Made Easier

Comments:

Reference:
Vocabulary Navigation Made Easier
Sonya Nikolova, Xiaojuan Ma, Marilyn Tremaine, Perry Cook
IUI '10

Summary:
There are many reasons to search for words in an electronic dictionary, but it is not always easy to find the word that you're looking for.  This is especially true for people with aphasia, a cognitive disorder that results in afflicted persons being able to remember the correct words to express their thoughts.  The visual vocabulary for aphasia (or ViVA) attempts to improve word finding by using word associasion measures, human judgements of evocation, vocabulary usage statistics, and a large-scale lexical database.  It works through associations of words.  For example, if someone needed to find the word milk, they would choose the kitchen category, then go through fridge, dairy, and finally arrive at milk.

In testing ViVA against a typical LG vocabulary, where there are no associations between words, the authors found that ViVA performed significantly better in the total number of click needed to select the correct word.  They also found that when participants did not know the association of a certain word, they were albe to find it through looking for other words in a similar category (i.e. using tea as a way to find milk).  However, the authors note that as their test subjects were fluent in English, they must rate this preliminary evaluation as inconclusive.

Discussion:
This has a real potential to be an excellent tool to assisting individuals with weak skills in any given language.  I typically use a dictionary when I want to double check the spelling of a word, but in the case of a foreign language where there is no readily available english-to-foreign resource this system would be able to bridge the gap nicely.  That doesn't make this a perfect system, however.  From what I understand, this provides little to no grammar context, nor does it teach pronunciation.  Still, in this case the good outweighs the bad.

Monday, April 11, 2011

Paper Reading #21 - Supporting Exploratory Information Seeking by Epistemology-based Social Search

Comments:
Comment 1
Comment 2

Reference:
Supporting Exploratory Information Seeking by Epistemology-based Social Search
Yuqing Mao, Haifeng Shen, Chengzheng Sun
IUI '10

Summary:
Search engines are currently limited by the use of improper keywords and evaluating the relevance of results.  The authors of this paper have designed a prototype system, Baijia, that uses an epistemology-based social search on top of current exploratory information seeking (EIS). 

In an EIS process, a user inputs a set of queries.  To form an epistemology of an EIS process, an epistemology of each query term is taken and the common results are returned.  When a query is entered, the epistemology is automaticly added to the system.  The user can then add selected pages to  the epistemology, where other users can rank and comment on the page.  As more users contribute to an epistemology, it becomes more likely that new searchers will be able to reuse it.  In their preliminary studies, the authors found that Baijia invariably outperformed the AOL search engine.

Discussion:
This is certainly an interesting modification of search engines.  As the rankings of results are dynamic, it is much more likely that you will get the most pertinant/up to date information.  I can see some possible problems however, particularly in relation to controversial topics.  It seems like users would be able to bury a relevant result that they disagreed with, reducing the likelihood that it would come up for users who would find the page informative.  Still, Baijia seems like a great upgrade over current search engines.

Book Reading #47 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joseph T. Hallinan
Broadway Books 2009

Summary:
Ch. 8 - People have a tendency to unconsiously make things tidy.  This leads to inaccurate maps, misjudged distances and abridged stories.  The personality of a person will often determine what gets changed and, more importantly, alter the way they remember an event.

Ch. 9 - Men and women behave differently when it comes to risk.  In general, men are more likely go engage in risky behavior than women, with all the consequences and benefits associated. Additionally, men tend to be overconfident and women underconfident in their abilities. 

Discussion:
Ch. 8 - Well, there's a price to be paid for everything.  If you remember every detail or a location, you're going to have to sift through boatloads of data to determine what is important or not.  If you try to retell an event exactly as it happened, then you will likely be a poor storyteller (unless the event was riveting).

Ch. 9 - An interesting chapter that highlights some of the differences in the way that men and women think.  While I believe that the two sexes are equal in terms of ability, as a general rule they will approach a situation in different ways and react accordngly.

Things That Make Us Smart - Full Blog

Wednesday, April 6, 2011

Book Reading #46 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joseph T. Hallinan
2009 Broadway Books

Summary:
Ch. 6 - One of the reasons that we make mistakes is that we are in the wrong frame of mind.  Subtle environmental details can affect our decision making, such as french music leading to an uptick in french wine sales.  Even changing the way something is said can dtermine our opinion. 

Ch. 7 - As we gain more experience in life, we notice patterns and no longer pay attention to every detail of a situation.  While this enables us to do things quicker and more efficiently, it comes at the cost of accuracy.  In addition, when we gain information in any given environment, we are much less likely to recall that information in another environment.

Discussion:
Ch. 6 - Interesting chapter.  It is clear that the person who first frames an an issue has the upper hand, as others will have to respond to that standard.  I'll have to keep a more wary eye out in the future.

Ch. 7 - Mostly common knowledge, but not any less important for being so.  I've experienced frustration a number of times when searching for a quote or passage in a book, yet finding that I had misread a word or misinterpreted the passage.  Such mistakes can be costly when made in the wrong situation.

Book Reading #45 - Things That Make Us Smart

Reference:Things That Make Us Smart
Donald A. Norman
1993 Basic Books

Summary:
Ch. 3 - The unaided mind is a limited tool, but through the use of effective tools we are able to better represent things and ideas.  Even the use of simple artifacts can lead to a much greater comprehension of a subject.  A representational system has two parts to it. The represented world is that which is to be represented, while the representing world is a set of symbols that each represent something.  Cognitive artifacts are powerful tools, but the best representation of the information depends on the task being performed.

Ch. 4 - Depending on how a task is represented, we often see tasks that are functionally identical as completely different.  As this is the case, it is best to use appropriate representations for a task.  If a graphical representation is used, it needs to convey an accurate description of the data.  In the end, those who benefit from a technology should be the ones who use that technology to do work.  Otherwise, the technology will likely fail.


Discussion:
Ch. 3 - I found this chaper interesting because I've never really thought about it in depth before.  Many people say that one of the things they enjoy about books is that they are able to envision the characters and locations in whatever way they wish, but there is no denying that having a visual representation (via film or images) provides a much stronger impression.  In using artifacts as tools I know that when grappling with a complex problem, it helps if I have an environment to manipulate.

Ch. 4 - The representation of tasks can be very helpful or detremental to someone.  This reminded me of a scene from the movie "Stand and Deliver," where a student is struggling with a problem and the teacher demonstrates just how easy it is to solve. 

Paper Reading #20 - A Multimodal Labeling Interface for Wearable Computing

Comments:
//comment 1
//comment 2

Reference:
A Multimodal Labeling Interface for Wearable Computing
Shanqing Li, Yunde Jia
IUI '10

Summary:
With the advent of wearable computing, there are new possibilities and obstacles to consider.  Among these obstacles is the ability to adapt to new environments without using a keyboard and mouse for interaction with the wearable device.  This paper seeks to use visual and audio modalities as a substitute for mouse and keyboard interaction.

The system utilizes the following componants: a head mounted display, a Bluetooth microphone, a stereo camera, a wearable computer, and a virtual touchpad.  A user uses the virtual touchpad to trace an object, which creates a model (much like a cardboard cutout).  The model is created when the user encircles an object, using the same motions they would on a chalkboard.  A speech recognition system with a 98% recognition rate is used to label the new model.

In evaluating this system, the researchers found that the mean error in tracking the movements was .046m, with a standard error or .043m.  In addition, they found that their system proved to be much faster than using a keyboard and mouse, with their system performing even better as larger objects were labeled.

Discussion:
There are interesting possibilities with this system.  Although it is currently a rather bulky and unwieldly package, in time it can be used in a variety of ways.  In the paper, they had images of labeled landmarks.  The physical text on the landmarks was in a foreign language, but the labels were in english.  While especially invaluable for tourists, this could be utilized to track out of the way places in a crowded city.  In addition, people could use it to make virutal breadcrumbs to find their way back after visiting an unfamiliar area.  I look forward to the possibilities that this technology will offer.

Tuesday, April 5, 2011

Ethnography Results - Week 8

Me Gusta
Well, there isn't too much that's new to report this week.  I do, however, have some observations regarding the use and evolution of internet memes.  In what is likely the most meme filled section of reddit, /r/fffffffuuuuuuuuuuuu (or f7u12 for short), people create and post rage comics, where they describe or vent their emotions in relation to everyday events, unusual experiences, or hypothetical situations.  These comics are made up of a number of rage faces, a specific set of images meant to convey emotions or ideas.  Every so often, people will post comics that criticize how certain rage faces are not being used in the original context anymore.  Take, for example, the 'me gusta' face.  This face is currently used to express enjoyment in any number of activities.  A post to f7u12, however, lamented this new use, as it was originally meant to express enjoyment in normally disgusting activities.  These purists do seem in the minority, but it is interesting nonetheless.

Final Project Proposal

Adam Friedli, Patrick Frith, Aaron Kirkes

After discussing the final project as a group, we have decided to tackle our ideas for Project 2.  While Project 3 might be an interesting idea as well, making the TA Assistant application seems far more plausible.  We also started to really enjoy the ideas we were coming up with Project 2.  Seeing as none of us really have experience with this kind of application design or the devices involved, we might have to be modest in what we can expect to accomplish.  This is not to say we won’t try to include all the features we want.  But, we will most likely break down the design and prioritize the requirements.  This way we can always have some sort of working product at any given time.  Going about it this way will also help if we simply can’t find the time to implement everything we want.  Our goal will be to complete as much as possible, but at the same time we plan to make a realistic goal for ourselves and then go from there.  We look forward to discussing the plans together for this final project and striving to accomplish as much as we can.

Monday, April 4, 2011

Paper Reading #19 - A $3 Gesture Recognizer

Comments:
Comment 1
Comment 2

Reference:
A $3 Gesture Recognizer - Simple Gesture Recognition for Devices Equipped with 3D Acceleration Sensors
Sven Kratz, Michael Rohs
IUI '10

Summary:
This paper examines a simple, easy to implement 3D gesture recognition algorithm that can be incorporated into any device with 3D acceleration sensors.  It requires no library support or extra hardware, and it is intended to be a tool for user interface prototyping.  The algorithm continuously samples changes in acceleration and performs a summation of the data.  This data is then compared to a table of training gestures previously recorded by the user.  A heuristic is applied to find the highest scoring candidate in the table, and the closest match is selected.  Based on initial testing, the $3 Gesture Recognizer has an average success rate of around 80%, while individual users scored anywhere between 58% and 98% correct gestures recognized.


Discussion:
While this algorithm would perform poorly in a commercial product, for prototyping and testing uses it seems ideal.  It can be used to examine the limitations of any given 3D motion enabled hardware,  test a proof of concept, or simply explore what gestures work better than others before committing to an elaborate, expensive control scheme.  It may be quick, dirty, and not 100% accurate, but it gets the job done for the task it was created for.

Book Reading #44 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joseph T. Hallinan
2009 Broadway Books

Summary:
Ch. 4 - People will usually see things in a way that paint them in a more positive light.  They quickly forget what happened in past events and form an altered perception of the facts that either enhance or improve how the behaved in a situation.  We can quickly recognize when other people are being influenced by an outsize source, but are painfully blind when it happens to us. 

Ch. 5 - Our brains are terrible at multi-tasking.  They are able to switch from one task to another rapidly, but it often takes a significant amount of time to focus on the new activity.  This is not a huge problem in offices or homes, but it can be disastrous when driving or piloting a vehicle. 
Discussion:
Ch. 4 - In some ways, this chapter reminds me of the "lost in the mall" experiment.  Our memories, while decent, are very prone to morph in ways we are unable to detect.  It would be interesting to be able to film yourself all day (in such a way that you forget it's happening) and be able to review the events later.  How accurately would the memories match the footage?

Ch. 5 - Yet another thing that we don't realize how much can affect us.   How often do you sit down to do one task only to realize an hour or two later that you haven't even started?  Fortunately, safety technology is improving to a point where it can protect us from our own foolishness when it comes to multi-tasking while driving (based on a recently issued report from the National Highway Traffic Safety Administration that states the number of traffic fatalities has falled to its lowest level in sixty years.).

Book Reading #43 - Things That Make Us Smart

Reference:
Things That Make Us Smart
Donald A. Norman
1993 Basic Books

Summary:
Ch. 1 - The human brain is capable of many things, but in the end it is limited.  Fortunately, people have the ability to create new technologies that make us smarter and more able to accomplish greater things.  Unfortunately, each new technology has unforseen effects on society, not always for the better.  As it stands, peple are expected to conform and adapt to each new technology.  Norman argues that it should be the technology that conforms to human nature.

Ch. 2 - Experiencial cognition occurs when environmental data leads to reactive actions.  This is expert behavior done without conscious thought.  Reflective cognition occurs when data is stored, compared, and analyzed to form new ideas and plans.  Tools meant to aid these types of cognition ideally follow certain guidelines.  Experiential tools should not require reflective analysis, and reflective tools should have as much information visible to the user as possible.  To support these cognitions, there are three types of learning.  Accretion is the accumulation of facts, tuning is the phase between behaving as a novice and behaving as an expert, and restructuring is forming the correct conceptual structure.
Discussion:
Ch. 1 - Norman has some good points, but there were times that I felt like I was reading another of design books.  Technologies should be more accessible to the layman, but oftentimes products have only a limited number of ways that they can be presented, and they are not always intuitive.

Ch. 2 - While I felt this chapter got a bit wordy, it was worth it for the payoff at the end.  I would love to see learning become a more engrossing, captivating activity, but I don't know how it could be implemented.  How does one make a triple integral entertaining?  How do you make the history of the Arthur administration mesmerizing?  How do you make sure that people know the right things are the right time?  I don't have an answer at this moment, but it is something to ponder.

Coming of Age in Samoa - Full Blog

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
In the late 1920s, Margaret Mead wanted to study how societies affect individuals.  She was unable to determine a way to study Western society in a controlled environment, so she decided to examine Samoa, a place where Western influence had little root.  She found that children in Samoa are typically left to their own devices, with the older children looking out for the younger ones.  An individual gains more power as they age, though they must conform to family and traditional obligations.  As they age, the children participate in their specific age groups, splintering off into subgroups.

There are different expectations for boys and girls in Samoa.  The boys are organized into a working group where they learn both how to accomplish the hardest work in the villiage and the rituals and customs they must know as adults.  Girls typically are expected to do chores and learn how to accomplish things around the house.  Regardless of gender, Samoan children must learn how to dance.  They learn dancing early in life, and this is one of the few times where they can express their individuality.

Samoans respect the privacy of their peers, and won't pry if someones attitude suddenly changes.  If an individual becomes excessively extreme in their emotions, however,  they will be outside the social norm.  Indeed, Samoan society has little tolerance for drawn out conflict or social deviancy.  Their delinquents are combative, dishonest, or violent.  As the children enter their adulthood, they must conform to the expectations of their village if they are to function properly within it.  There are situations when someone moves to a different village, and they often have difficulty fully adjusting to their new settings.

Discussion:
I'm a history buff, so I enjoyed learning some of the historical aspects of Samoan society.  I found the differences between Western and Samoan societies interesting, and I noted the similarities and parallels between Samoan society and other various cultures. Perhaps the most striking detail was that the homogeneous Samoan society led to little to no tolerance for non-conformity.  This is hugely different from Western society, where we have access to knowledge and ideas from around the world.  It was valuable learning the techniques and methods that Mead used to conduct her ethnography, and I certainly will be able to apply the gleaned knowledge to future projects.  

Emotional Design - Full Blog

Reference:
Emotional DesignDonald A. Norman
2004 Basic Books
Summary:
Recent studies have shown that if two functionally identical items are compared that the one perceived as more aesthetically appealing is thought of as being easier to use than its rival.  Researchers have concluded that this occurs because when we are exposed to pleasing stimuli, our thinking patterns become more creative and enable us to see more solutions to a problem.  Conversely, when we are exposed to negative stimuli, our thinking becomes more focused and can cause us to miss obvious solutions.   It turns out that emotions play a role in how we receive a device.  An elegant instrument can make us completely forget any frustrating experiences we've had with similar tools in the past.  In addition, poorly made trinkets of little monetary value can elicit fond memories of a vacation.  We will often forego an easy fix or solution to a problem just so we can experience the satisfaction of doing a job ourselves.  When designing a product, we must be sure that the design appeals to three seperate levels: visceral, behavioral, and reflective.  Visceral design appeals to a user's senses, behavioral focuses on usability, and reflective endeavors to convey its meaning to the user.

Discussion:
It was odd to read Don Norman praising aesthetic designs after reading two books (since I'm in capstone) where he routinely mocks things that are built to look pretty.  I suppose that there is a distinction where a device can look good as long as it doesn't sacrifice any functionality.   Still, it could be that he's changed his philosophy since his previous works.  I also found the effects that nostalgia has to be quite fascinating.  I've been in more that one situation where I've been lost in a wave of fond memories about someting or another when I'm suddenly jerked back to reality and remembered all the frustration involved.  It is certainly important to appeal to all three levels of design, and ideally the product will ultimately be as intuitive and easy to use as a LEGO brick or a strip of velcro.

Thursday, March 31, 2011

Paper Reading #18 - Jogging Over a Distance Between Europe and Australia

Comments:


Reference:
Jogging Over a Distance Between Europe and Australia
Florian Mueller, Frank Vetere, Martin R. Gibbs, Darren Edge, Stefan Agamanolis, Jennifer G. Sheridan
UIST '10

Summary:
"Jogging over a Distance" is a system that seeks to allow people who consider jogging a social activity to communicate while jogging, even when not in the same location.  Two joggers agree to job at a certain time and equip a headset and heart rate monitor.  A mini computer and mobile phone are contained in a small waist pouch.  They set a target heart rate, which acts as the basis to determine how the joggers locations are related to each other in virtual space.  When they are both at their target heart rate, the audio they receive makes it sound like they are right next to each other.  Should one joggers heart rate rise while the other remains steady, it will sound like the first jogger is pulling away.  As the focus is on social jogging, the actual pace and distance covered by the joggers was unimportant to the study.

Based on data recorded from jobbers in Austrelia, Germany, and the United Kingdom, the researchers determined that Jogging over a Distance can facilitate a social jogging experience.  Participants enjoyed that they could jog as fast or slow as they wished and still be able to communicate with their jogging partner.  They also reported that the sense of jogging with another person made them push themselves farther than if they were on a solo run.  Having the system tied to the exertion of the joggers made it seem more real.  In the future, the researchers will examine if any other exertion interactions could reveal more possibilities for the design.

Discussion:
While I don't find this particularly interesting on a personal level, on an intilectual level I can see possibilities for other applications.  First, there is the old truth that having a workout buddy helps prevent becoming lazy.  But what if this system were tied into a virtual reality setting, where you could hop on a treadmill and run with your friend through just about any place you could think of?  Could this be used by the armed services to get a better idea of what's going on in the field (based on the exertion link, I don't expect a squad to go jogging through the middle of a battlefield).  It will be intersting to see what this technology produces.

Wednesday, March 30, 2011

Book Reading #42 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper-Perennial

Summary:
Modern Samoa is much more preserved than other cultures in Polynesia.  In many respects life continues as it has for centuries.  There are few obvious marks of western influence, as the natives still use many traditional tools and live in traditional shelters.  However, some western technology had changed parts of Samoan life (such as the cessation of building large boats, since a Navy vessel can transport people).  Western culture has influinced Samoan culture in some ways, and modern Samoan society is much more forgiving than in ages past.

Discussion:
I'm somewhat surprised at how much of the Samoan culture has survived over the years.  I figured that at least the architecture would change, but I guess that when living in the tropics, an open house is preferable to an enclosed one (especially without air conditioning).

Book Reading #41 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joseph T. Hallinan
2009 Broadway Books

Chapter 2
Summary:
Our memory is much better at recalling meaningful information over arbitrary data.  This is why you can instantly recognize someone but still be unable to remember their name.  We tend to track important things that describe a person (like occupation, birthplace, etc.) over their label.  If we employ mnemonic devices, or assign meaningful traits to arbitrary data, we are much more likely to remember it.

Discussion:
I have always been terrible with names.  I might be able to tell you everything about someone but not be able to remember their name to save my life.  As this has been my experience in life, I completely agree with and accept this chapter.

Chapter 3
Summary:
Even if we are not aware of it, our brains are always working in the background.  It is able to determine things that we are not aware of on a conscience level and make snap decisions without any analytic thought.  It can also be easily tricked, like when an expensive wine is served from a cheap bottle.  It also causes us to err in favor of inaction rather than action.

Discussion:
I've hard most of this before, but it is good to review every once in awhile.  It is so easy to fall into the trap of first impressions, so I always try to gather as much accurate data about a person/situation before I make any conclusions.

Tuesday, March 29, 2011

Ethnography Results - Week 7

An interesting thing is happening to me.  I've spent much of my time on reddit browsing /r/politics over the past several weeks, but as more time passes I feel less and less inclined to visit the subreddit.  I assume it is a result of my personal political views being very different than the majority of redditors, and so I feel like I'll just have to wade through story after story that I fin inaccurate.  I decided to take some time to check out the recent postings of a redditor I mentioned back at the beginning of this ethnography.  At the time, most of his postings were in /r/politics and his opinions were similar to my own.  What I saw in his recent posting trends was that his /r/politics postings began to drop off about three weeks ago, and two weeks ago they became infrequent.  It now seems that he spends most of his time in other subreddits.  I don't know exactly what triggered this shift, but I'm going to guess that his reasons for less frequent visits are similar to my own (especially since one of his postings in the weeks leading up to the switch mentioned how he felt like giving up on /r/politics).

Paper Reading #17 - UIMarks: Quick Graphical Interaction with Specific Targets

Comments:


Reference:
UIMarks: Quick Graphical Interaction with Specific Targets
Olivier Chapuis, Nicolas Roussel
UIST 2010

Summary:
UIMarks is a system that allows users to set targets and associated actions on a screen by using a graphical marking language.  It aims to supplement the current pointing system instead of replacing it.  This system uses marks, uniquely identafiable objects that are placed on the screen in an (x,y) location and are charicterized by their creator, their target, and their lifetime.  Each mark has a primary action that is triggered when the mark is activated, but it can also have preceding and following actions.  The configuration of a mark can be complicated as it involves both keyboard and mouse manipulation. 

Twelve participants were used to test UIMarks.  As expected, the size and distance of the targets affected the interaction speed of both UIMarks (UIM) and the standard pointing system (STD).  In almost all categories, UIM performed better than the STD pointer in terms of speed, with an even greater advantage when small targets were used.  It performed worse than STD in situations where it was being used like a normal pointer system and not taking advantage of its capabilities.  This study was entirely focused on effeciency of the system, so other criteria like learnability or memorability were not considered. 

Discussion:
While I see this technology being useful at a later date, at this point it is more or less in an experimental stage.  The paper is written in a very technical form, so it was hard to get excited about UIMarks.  As learnability and memorability are not really being considered at this point, I have to wonder if this system will eventually be intuitive or just prove to be another confusing layer of abstraction.  Time will tell, but I do hope they get it right.

Book Reading #40 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
Mead recaps the problems facing Western youth (primarily female) in her time.  She cites the heterogeneous culture of the West as the primary reason for these problems.  In addition, she mentions how the primary form of discipline that parents held over their daughter, namely money, was shattered the moment the daughter was capable of getting a paying job.

Discussion:
I think that perhaps Mead got too technical with her differentiations between a homogeneous and heterogeneous society.  Where she talks of the choices that can be made in a heterogeneous society, I would simply call it liberty or freedom.  Still, I can't deny that a blend of cultures will expose people to new ideas.  There are a couple of things I take issue with though.  Mead says that parents shouldn't champion one ideology over another to their children.  In this case, parents are more or less reduced to unfortunate necessities in their child's life, simply someone to live with.  If and when I have children, I certainly want them to have similar values to me.  I'm not going to love them any less if they come in one day saying they've converted to greek mythology, but I'm going to let them know that I'm not terribly thrilled over thier decision.  The second thing I take issue with is how Mead states that ethics and morality are subjective from group to group, and as a result no group should judge another groups morality.  While this is true in many cases, I refuse to believe that I have no more moral clout that, for example, the Lord's Resistance Army of the Sudan.

Monday, March 28, 2011

Book Reading #39 - Why We Make Mistakes

Reference:
Why We Make Mistakes
Joseph T. Hallinan
2009 Broadway

                                                                             Chapter 0
Summary:
People make mistakes all the time, and there isn't much we can do about it.  We make mistakes based on our biases, the way we perceive the world, and our own lack of awareness.  There are ways to avoid making mistakes, but they require more insight into what we do.

Discussion:
This is mostly stuff that's been covered in previous readings, though there are more numerical values than some of the material we've seen (e.g. the % of people who had forgotten passwords after three months).  It is, however, nice to know that aenesthesiologists are much better than they were when I was but a lad.

                                                                            Chapter 1
Summary:
This chapter examines visual mistakes.  We only really see around 2% of our field of vision clearly, and the rest is peripheral.  Men tend to notice different things than women, and lefties are more likely to remember different object orientations than right-handed people.  We all tend to think that we see everything it great detail, but fail to notice glaring changes in people and scenery right under our noses.  Finally, if we continuallty fail to spot something in a scene, we are more likely to miss it when it is indeed present.

Discussion:
This chapter should be unsurprising to anyone who has seen the "dancing bear" or "color changing scenery" videos online, where viewers often miss outlandish events occuring on camera because they've been told to focus somewhere else.  I suspect this is where most of the "they came out of nowhere" car accidents stem from.  I must admit that I found the section detailing how we are "programmed to fail" particularly disturbing.  I certainly don't want medical screeners missing vital information on a scan or x-ray.

Obedience to Authority - Full Blog

Monday, March 21, 2011

Ethnography Results - Week 6

Well, more of the same coming from /r/politics this week.  Many stories were posted with editorialized headlines that either twisted the article or asserted unproven or outright false claims as truth.  Withing the comments, I noticed many redditors calling out people for using 'true Scotsman' and other fallicies. 

As a way of gathering quantitative data this week, I tracked the front page of Reddit and recorded which categories the top 25 postings came from.  After gathering 3 seperate sets of data (75 postings), here are the results:
  • /r/pics - 14
  • /r/gaming - 12
  • /r/politics - 10
  • /r/videos - 8
  • /r/funny - 7
  • /r/IAmA - 6
  • /r/reddit.com - 5
  • /r/todayilearned - 5
  • /r/worldnews - 4
  • /r/AskReddit - 4
I would tend to divide these ten categories into two groups: thoughtful/serious (containing politics, IAmA, todayilearned, worldnews, and AskReddit) and leisure (pics, gaming, videos, reddit.com, and funny).  With this division, there are 29 postings (~39%) in the thoughtful/serious group and 46 (~61%) in the leisure group.  I plan to gather more sample data in the remaining weeks of this project to obtain a more accurate distribution of categories.

Book Reading #36 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
As Samoans enter adulthood, they have to lose their carefree attitude in order to function with the rest of the villiage.  When two people from different villiages marry, they must live in one villiage or the other.  Little changes for the woman if she is the one to move, but the man in the relationship is removed from the group he's worked and grown with his entire life.  He finds it difficult to ever completely fit in with the working group of a new villiage, which in turn leads him to become more focused.  Women look forward to their first child, while men look forward to their first title.  As they age, a woman gains more power over the intimate family unit, while the man gains more power in the political workings of the villiage.
Discussion:
I find it a bit curious that the men that move to the villiage of their wife have so much trouble fitting in with the new Aumaga.  I wonder if it is all due to resistance from the Aumaga to fully accept an outsider into their ranks, or if it also involves a part of the man that refuses to fully accept assimilating into an alien group.

Book Reading #35 - Obedience to Authority

Reference:
Obedience to Authority
Stanley Milgram
1974 Harper Perennial

Summary:
Ch. 1 - Milgram states his intention of studying the effect that authority has on obedience.
Ch. 2 - The obedience experiment is described.  It hindges on a subject administering a series of electrical shocks that become more powerful with each application.   These are administered when an incorrect answer is given.
Ch. 3 - Groups of phychiatrists, college students, and middle-class adults are surveyed to determine where they think the breakoff would occur in the experiment.  In other words, they estimated at what point a subject would disobey the experimentor.
Ch. 4 - While experimenting, Milgram discovers that the closer in proximity the subject is with the "victim," the easier it is to defy the experimentor.
Ch. 5 - A series of descriptions about several test subjects, as well as quotes and results from their particular experiments.
Ch. 6 - A number of variations of the experiment are run, including changing actors, having the subject choose the shock level, changing locations, and testing female subjects instead of male ones.
Ch. 7 - More subject analysis, basically an extension of ch. 5 with the new experiment parameters.
Ch. 8 - More variations of the experiments are tested, all geared toward trying out the possible combinations of instructor and victim.

Discussion:
Though I know about Milgram's experiment through Opening Skinner's Box, I did enjoy reading it in further detail.  It's one thing to read a statistic, but another entirely to actually read about individual subjects and see the raw data.  I wonder to what extent the tendency to obey authority can be used (or misused) in CHI.  Will the cars of tomorrow say to us "You have no option but to turn right."  Certainly interesting to think about, but potentially disturbing. 

P.S.  That was not 80 pages.

Opening Skinner's Box - Full Blog

Reference:
Opening Skinner's Box
Lauren Slater
2004 W. W. Norton & Company

Summary:
Opening Skinner's box is a book in which the author, Lauren Slater, reviews and discusses many of the most important psychological experiments throughout the history of the field.  She starts with the namesake of the book, B. F. Skinner, and his experiments with conditioning behavior via positive reinforcement.  She then examines the experiments of Stanley Milgram, which used controversial methods to examine the types of behavior that the presence of an authority figure can enforce.  Next she looks to David Rosenhan, who along with several volunteers made up psychological distresses in order to commit themselves to various mental institutions. They then reverted to their normal behavior and observed how long it took for them to convince the staff that they were not insane.  Slater next examines the work of John Darley and Bibb Latane, which documented the famous Kitty Genovese murder in which over thirty witnesses did nothing to help the victim.  After a chapter covering the concept of cognitive dissonance, Slater covers Harry Harlowe and his experiments that replaced the mothers of baby chimps with a artificially constructed surrogate "mother."  Next on the list is Bruce Alexander and his observations concerning how rats in a Utopian environment were far less likely to drink opiate laced water than rats in a depressing environment.  Slater then reviews the thought experiments of Elizabeth Loftus, who found that it was possible to create a false, though detailed, memory through the right suggestions. 
Next comes the research behind mapping the brain, and what causes memories to be formed or forgotten.  Finally, Slater covers the history and contemporary use of lobotomies to relieve psychological distress.

Discussion:
This book was both interesting and disturbing for a variety of reasons.  While I enjoy learning new things about people and the way that we think, this book also brought some unpleasant truths about human nature to light.  While I found the historic studies valuable, I often found myself at odds with Slater's take on things, and at times I could not have disagreed with her more.  Still, I was glad to have a dissenting voice to make me analyze and think over my own views a second time.  For me, in the final analysis, I care far more about an individual's behavior than I do about their motives.  Sometimes the best intentions cause the worst outcomes, and vice versa.  In my opinion, it's the result that matters most.

Paper Reading #15 - Enhanced Area Cursors: Reducing Fine Pointing Demands for People with Motor Impairments

Comments:


Reference:
Enhanced Area Cursors: Reducing Fine Pointing Demands for People with Motor Impairments
Leah Findlater, Alex Jansen, Kristen Shinohara, Morgan Dixon, Peter Kamb, Joshua Rakita, Jacob O. Wobbrock
UIST '10

Summary:
This paper explores ways to improve mouse-based interfaces for individuals with motor imparements.  The researchers developed four enhanced area cursors, two of which use magnification while the others use goal crossing.  The two crossing methods used are click-and-cross and cross-and-cross.  The click-and-cross cursor works as follows.  The user moves a cursor with a circular area over the desired target, then clicks to activate the area trigger.  The cross-and-cross method employs a point cursor inside of an area cursor.  A "trigger arc" is used on the area cursor, and it always follows the point cursor opposite the direction of movement.  When the user wishes to activate the cross-and-cross cursor, they reverse movement direction and cross the trigger arc, activating the area cursor.  For both methods, when the area cursor is activated the targets within are assigned to various crossing arcs.  The user selects a target by crossing the appropriate arc and stopping the mouse for at least 300ms.

The two magnification-based cursors are the motor-magnifier and the visual-motor-magnifier.  For both cursors, the user moves and area cursor over the target area and clicks once to enter the selection phase.  The motor-magnifier decreases the mouse gain, effectively magnifying the motor space, though there are no changes to the visual representation of the targets.  The visual-motor-magnifier works in the opposite way by increasing the targets covered by the area cursor without changing the mouse gain. 

For the experiment, 24 participants were used (half of whom had motor impairments).  All participants were regular computer users.  Participants were exposed to the four cursors described above, with the addition of a  point cursor and a bubble cursor.  They had to operate in environments where targets were 4, 8, or 16 pixels wide.  In addition, they had to navigate environments with no, half-target width, or full target width spacing.  Target clutter was also varied, with 250 and 1000 distracters to see performance in sparse vs. cluttered areas.

Most area cursors did not degrade with decreasing target size, with VMM, CLC, and bubble performing the best for small targets.  In addition, most enhanced area cursors performed well with decreased spacing.  Crossing cursors did not perform well with cluttored spaces.  CLC, VMM, and bubble cursors all had fewer submovements than their competitors, and submovement reduction proved to be greatest with the smallest target size.  Seven of the impared participants preferred the VMM cursor, while the CRC and CLC cursors had 3 and 2 supporters respectively.  The point cursor was the least preferred (9 of 12), while MM, CRC, and CLC received one response each.  The able bodied participants all performed better with the point and bubble cursors, and no data indicated if any of the enhanced area cursors improved accuracy.
Discussion:
I have seen research before that dealt with mouse cursors, but this is the first I've seen to specifically focus on motor-impared users.  That being said, while reading this paper I kept thinking that while the described cursors did not sound appealing to me, they would sound fantastic to someone with limited movement.  It was interesting to see multiple solutions to this problem, and it makes me wonder what other methods are being researched.  A computer is a powerful tool, and I like that work is being done to make them more accessible to all members of the public.

Thursday, March 10, 2011

Ethnography Results, Week 5

Nothing much to say about /r/politics that I haven't said before, so I'll instead discuss more general trends.  I have found that in the less serious subreddits (i.e. /r/pictures, /r/funny, etc.) that it is not uncommon for a successful post to have many copycat posts that follow shortly after.  These usually involve altering something from the original post (adding words/photoshopping images) or posting some kind of rebuttal (i.e. "No, this is the best _________").  People who dislike this trend complain that the copycats are simply looking for easy karma, which may indeed be the case.

I also paid closer attention to /r/ama (ask me anything) and what it can be used for.  In most cases, it is truely used as a teaching/explination device, as in the case of a California congressman and a terminal cancer patient.  Sometimes it seems it's someone looking for the spotlight or someone who just wants to let people know more about them (such as a user claiming they were Ken Jennings of Jeopardy fame).

Monday, March 7, 2011

Paper Reading #14 - Chronicle: Capture, Exploration, and Playback of Document Workflow Histories

Comments:
//comment 1
//comment 2

Reference:
Chronicle: Capture, Exploration, and Playback of Document Workflow Histories
Tovi Grossman, Justin Matejka, George Fitzmaurice
UIST '10

Summary:
Chronicle is a system designed to provide a revision history for documents.  In this way, the user will be able to keep the information that is lost during document editing, whether it be deleted data or the sequence of commands necissary to accomplish a certain task.  This wil aid people who decide that they are unhappy with a change they made, or people who wish to learn a complex sequence from a more skilled peer.

The display shows a list of before and after thumbnails called chronicles.  Each chronicle represents a revision and contains workflow information.  One of the main tools that Chronicle offers is a variety of probes that can be used to observe changes in a specific area.  These include data, ui, and selection probes.  A number of filters are used to select specific times, layers, users, tools and workflows.  The timeline feature allows the user to see and control playback of previous work done on a document.  It also indicates key events to improve the ease of browsing.  It too has seperate controls for tools, colors, layers, users, notes, and activities.

Eith participants were used in the evaluation of Chronicle.  After a brief demo, the participants were given a document with 2 hours of time loaded and were told to complete certain tasks.  These tasks took an average of ten minutes to complete.  The participants were extremely impressed with Chronicle, rating only 3 subtools under a 6 on a scale of 1 to 7.

Discussion:
I must admit, I was less than excited when I first read the title of this paper.  After the first paragraph, however, I was reading with wide-eyed engrossment.  This is an incredible tool that can be applied to things like photo, video, and text documents.  Considering that it took novice users only ten minutes able to complete fairly complex tasks on a two hour recorded document, it can be said that this is a very intuitive system.  I am excited about chronicle, and look forward to using it sometime in the (hopefully not too distant) future.

Book Reading #34 - Opening Skinner's Box

Reference:
Opening Skinner's Box
Lauren Slater
2004 W. W. Norton & Company

Summary:
Phychosurgeries, such as lobotomies, have been performed since the 1930s.  They are done to relieve debilitating psychological illnesses, and typically 70% of the recipients show a moderate to significant improvement.  Modern techniques are much more sophisticated than those employed during the field's infancy.  Doctors are now able to target specific areas with pinoint precision instead of blindly probing an open skull.  Some criticisms of psychosurgeries note that while patients can show beneficial results, they tend to be less vibrant, less animated than they were prior.  They seem to lose the "vital spark" that makes them unique. 
Discussion:
Well, this is a tough issue and no mistake.  Surgeries are done all the time to remove damaged tissue, but destroying healthy tissue (especially tissue as important as the brain) should at least give people pause.  As a general rule, I believe the brain is something that shouldn't be tampered with, as the information it contains defines us.  However, without the proper experience it is impossible to fully empathize with the pain of another person, so I recognize that there can be merit to psychosurgery.  I just pray that I am never put to that test.

Book Reading #33 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
Samoan society has little tolerance for drawn out conflict or social deviancy.  Most conflicts are minor, and are patched up shortly after they arise.  In cases of lasting strife, however, one of the involved parties usually leaves the village.  Of the deviants that Mead observed, she found that they could be separated into two seperate categories.  Girls in the first group would become isolated because of their personality/situation, and would devote themselves to some other calling, like the church.  The second group consisted of girls who could be described as delinquents.  They would be combative, dishonest and even violent.  Mead also observed a deviant who fell into neither category, a girl who was so incompetant that she was held in contempt rather than antagonism.
Discussion:
This chapter brings to mind the whole nature vs nurture theory of personality development.  How similar would these deviant girls be if they had been raised in a different environment?  Would there be much difference at all?  In addition, I find it fascinating how the samoan philosophy tends to center around "do what's expected or else."  There is little tolerance for non-conformity, so it seems that little help is offered to people who have genuine problems. 

Wednesday, March 2, 2011

Paper Reading #13 - D-Macs: Building Multi-Device User Interfaces by Demonstrating, Sharing, and Replaying Design Actions

Comments:



Reference:
D-Macs: Building Multi-Device User Interfaces by Demonstrating, Sharing, and Replaying Design Actions
Jan Meskens, Kris Luyten, Karin Coninx

Summary:
Coming Soon

Discussion:
Coming Soon

Book Reading #32 - Opening Skinner's Box

Reference:
Opening Skinner's Box
Lauren Slater
2004 W. W. Norton & Company

Summary:
A botched epilepsy treatment uncovers the basis for forming memories, dispelling the previous notion that memory was not stored in any one area of the brain.  This information ignites new research into memory, and the research shows that memories are carved into our brains through shifting neural networks.  Further study unveils the chemical compunds that can cause or prevent the formation of memories.
Discussion:
Memory is one of the most important aspects of humanity.  Memory makes advancement possible, as each new generation doesn't need to reinvent the discoveries of the last.  Perhaps most interesting, however, is that it appears the ability to forget is what gives us our humanity.  The patient referred to as S. had perfect recall, yet lacked a basis for putting everything into context.  I wonder what kinds of research is being done in AI with neural networks, and how much capacity such a machine could have to forget.

Book Reading #31 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
Samoan children live relatively unsheltered lives.  Practically no care is taken to shielded them from gore and sexuality.  As they age, sexuality takes an a role of increasing importance in their lives.  In general, the only times when sexual contact is frowned upon is when it occurs in public. Homosexual experiences are not uncommon, and are only of notw when someone is incapable of feeling attraction to the opposite sex.  In addition fidelity is consiered to be a short-lived stage, typically lasting only days or weeks.
Discussion:
Interesting chapter, as I thought that a smaller society woudl have more restrictions in place than a bit one.  Then again, when everyone knows each other and knows the rules, it seems that enforcement of laws and customs is a simple thing.

Book Reading #30 - Emotional Design

Reference:
Emotional Design
Donald A. Norman
2004 Basic Books

Summary:
There are three seperate levels of design: visceral, behavioral, and reflective.  Visceral design is based on appealing to the target user's senses.  Behavioral design champions usability above all.  Reflective design is geared toward getting its meaning across to the user. 
Discussion:
All three levels of design should be utilized correctly to appeal to the correct audience.  When designing a product for expert users, behavioral design should take precedence.  If trying to gain a wider audience, visceral and reflective design should take a higher role.

Tuesday, March 1, 2011

Book Reading #29 - Opening Skinner's Box

Reference:
Opening Skinner's Box
Lauren Slater
2004 W. W. Norton & Company

Summary:
Elizabeth Loftus tests the accuracy of memory.  She finds that, with a minimal amount of suggestion, it is possible to create vivid, detailed, and entirely false memories in a person.  She was able to 'implant' false memories of being lost in a shopping mall as a child in approximately 25% of research participants.

Discussion:
Nothing I haven't heard before, but still a very interesting subject.  I have often been told that I have a good memory, but I still often question my recollection of events.  In the past few years, I've had multiple occasions where someone would tell a story and I would find my recollection to be different.  I don't know how many cases were a result of embellishment or purposeful alteration of the story, but in more that a few cases the storyteller really believed that events happened the way they describes.  I usually am able to corrobarate my recollection with others, so assuming I wasn't influencing their memories at all, it would seem that I have a better than average memory.  On the other hand, I'm a lousy storyteller, hate exaggerating, and will typically admit if I'm not 100% sure of something.  This makes me wonder if people who are better storytellers are more apt to remembering something incorrectly.
P.S. I have my own "lost in the mall" story.  When I was young, my family went to some kind of fair.  One of the attractions was a large group of hot air balloons.  Apparently at some point my parents were watching them, and I wandered off.  Fortunately, they found me before too long.  Now, I know that this happened and I've seen pictures of the event.  Despite this, I have absolutely no recollection of such an event happening.  I guess I'm part of the 75%.

Monday, February 28, 2011

Book Reading #28 - Coming of Age in Samoa

Reference:
Coming of Age in Samoa
Margaret Mead
1928 Harper Perennial

Summary:
Samoans generally don't intrude on the personal privacy of their fellows.  If someone suddenly changes their attitude on something, their motives go unquestioned.  A moderate attitude is ideal, so as long as someone isn't overly emotional or extreme with their attitude, they have few issues.
Discussion:
It's interesting how some of these attitudes can be found in other cultures.  A couple of years ago, my father spent a few weeks in the middle east for his job.  During that time he was primarily working with Muslims, and he would often hear the phrase "Insha'Allah," or "If it is God's will," as an explination/excuse for many situations.  In functionality, this is similar to the Samoan "Ta ilo," or "Search Me," as a throwaway phrase to end a discussion. 

Book Reading #27 - Emotional Design

Reference:
Emotional Design
Donald A. Norman
2004 Basic Books

Summary:
Emotions play a large part in how a device is received.  An elegant looking tool can cause someone to forget the frustrations they've had with similar instruments.  A cheap souvenir aids in recalling fond memories of vacations past.  Photographs bring back crystal clear snapshots of days gone by.  A project put together with some complexity provides more satisfaction and self-worth than a two or three-step project.  All these things and more contrbute to how products are viewed.
Discussion:
The effect that nostalgia has on people is quite interesting.  It is so easy to forget the undesirable things that went along with something when reflecting on it.  For example, hearing a dial up modem would bring back memories of my first experiences with the internet and all the information I had accessible at my fingertips.  Then again, considering that it would take 20-30 seconds to navigate between pages, it probably would have been just as efficient to use a book.

Paper Reading #12 - TwinSpace: An Infrastructure for Cross-Reality Team Spaces

Comments:


Reference:
TwinSpace: An Infrastructure for Cross-Reality Team Spaces
Derek F. Reilly, Hafez Rouzati, Andy Wu, Jee Yeon Hwang, Jeremy Brudvik, W. Keith Edwards
UIST '10

Summary:
TwinSpace is an application that connects interactive workspaces with virtual worlds, the main purpose of which is to provide a "...flexible infrastructure for exploring and implementing collaborative cross-reality (CoXR) envrionments."  This expands from the current assumption that people interacting in virtual worlds are physically individually isolated from each other.  TwinSpace assumes individual collaborative groups sharing a virtual space.


Some of the problems encountered were how to make events in the physical world correspont to events in the virtual world, and vice-versa.  What kinds of actuators could be mapped between the two worlds?  They tested a layout based on activity mappings, where a team room is composed or assemble/array, aside table, and aside wall regions.  These are used for extended group discussions, comosing and modifying content, and generating whiteboard content, respectively.  Brainstorm mode promotes group collaboration and decision making, and present mode provides facilities for users to give a presentation.

Through recognizing common abstractions in virtual and physical spaces, TwinSpace provides a flexible fromework for promoting group collaboration and interaction in cross-reality environments.

Discussion:
I would like to see some data from test users to see just how intuitive and useful this environment is.  Most of the paper is simply describing how things work with the system, and the only case studies provided consisted of the design team's experiments.  To be fair, it appears that they were still in the prototype stage at the time the paper was written.  This is reflected in some of their own criticisms, where they note the need for better awareness of who's who in the virtual environment and the lack of representation of remote collaborators.  At the time, I must admit that this feels like a gimmick, but given enough time and modifications I think it could lead to practical and efficient cross-reality environments.

Ethnography Results, Week 4

Karma... I must have it...

Anyways, in week 4, I continued my monitoring of the Politics subreddit (hereafter known as /r/politics).  As before, I found that I could predict most of the content and discussions they provoked, and once again the protests in Wisconsin were a major topic of discussion.
Summary of /r/politics from 2/22 to 3/1
However, there were a couple of notable differences from previous weeks.  The first involved a situation where a conservitive response to a liberal one was being buried in downvotes, causing it to no longer appear by default in the discussion.  That changed when the original poster, the liberal, edited his comment to ask what people thought they were doing.  He came to the defense of the buried poster, advocating that reddit was a place to share ideas, and that the downvote should be reserved for posts that do nothing to further a discussion instead of posts that contain a contrary opinion.  The comment subsequently got enough upvotes to become visible again, and the conservative expressed his grattitude to his defender.

The second notable difference was seeing people called out for posting stories that were either false or presented in such a way that the truth was obscured at best.  For example, a story was posted claiming that Canadian PM Stephen Harper had been thwarted in an attempt to pass legislation that would overturn a Canadian law that prevents news broadcasts from lying.  Soon after being posted, a comment explained that this was a totally inaccurate characterization, as the legislation had been proposed ten years ago by a Holocaust denier and had nothing to do with Harper.  Furthermore, the only reason it finally came to a vote was that the comittee in charge of it had run out of stalling tactics, as it never wanted to deal with it in the first place.  These examples of intellectual honesty have made me hopeful that constructive debate is more possible than what my first impression suggested, and I look forward to seeing what the next week holds. 

To comment on the culture of reddit as a whole, it seems that karma is one of the reasons people get as involved as they do.  People get karma when they receive upvotes, so high karma represents doing good in reddit.  According to the FAQ, high karma is like a high score in a videogame.  It has meaning for the person that gets it, but has no practical purpose.  Still, after gettiing some karma myself, I can see the appeal.  Wish me luck this next week, as I may fall into the karma trap and be lost to the world forever.  Or just spend too much time on reddit.

The Design of Everyday Things: Full Blog

Reference:
The Design of Everyday Things
Donald A. Norman
1988 Basic Books

Summary:
In The Design of Everyday Things, Norman attempts to impress upon the reader how much the design of a device can lead to, or inhibit, understanding of it.  He argues for physical mapping whenever possible, as arbitrarily mapped controls require specialized knowledge instead of intuitive understanding.  What is more, in many instances a user will blame themselves for their lack of operating knowledge, so typically a designer won't receive negative feedback about poor designs.  As a result, when they do get complaints they often dismiss them as minority views.

When interacting with the world, people rely on cues to accomplish their tasks.  We learn what results from specific actions in specific environments, but when attempting the same action in an unfamiliar environment we tend to mess up.  This is a result of the fallibility of memory, so care must be taken in the design stage to make arbitrary knowledge easy to remember.  When the user has a good mental model, they have a better understanding of a system.  When the designer chooses an unconventional model, a task becomes much more difficult for someone to complete since they don't have the appropriate knowledge.  Ideally, labels should not be needed to explain a device.

In designing a device, the architect should try to reduce the possibility of errors.  Slips are unconsious errors, while mistakes result from reaching an incorrect conclusion.  One way to minimize both is through the use of forcing functions.  These functions behave in such a way that action B can't occur until action A is completed.  While these functions can be a nuisence to a user, when user properly they can prevent disastrous errors.

Convention and aesthetics must be taken into account during design.  When designing a device with many arbitrary mappings, like a keyboard, it should probably be manufactured with the conventional layout even though morre efficient arrangements exist.  It would simply be too costly for everyone to have to relearn how to type.  Aesthetics behave in much the same way.  One design might look better than another, but an ugly functional device is better than a pretty unusable one.

Many things must be considered when designing something.  The designer must consider conceptual models, mapping, constraints, and standardization just to name a few.  The designer should focus on giving the user what they need, because as the functions of a device increase, so does the complexity of it.

Discussion:
While I agree with most of Norman's writing, he tends to get a bit... repetative... with his points.  In many cases it seemed like I was reading a variaton of the same idea over and over and over again.  Still, I suppose he made his opinions clear.  I certainly learned a thing or two from this book.  To me, some of the ideas seemed like simple common sense, but there were others that I hadn't considered before.  In the past, I have written programs and thought that the complexity was getting out of hand.  Now I have a better understanding of methods to prevent that from happening.

Thursday, February 24, 2011

Paper Reading #11 - Eden: Supporting Home Network Management Through Interactive Visual Tools

Comments:
http://jaiachi.blogspot.com/ http://chi-garza.blogspot.com/

Reference:
Eden: Supporting Home Network Management Through Interactive Visual Tools
Jeonghwa Yang, W. Keith Edwards, David Haslem
2010 UIST

Summary:
As technology progresses, home networks have become larger and more complex.  Unfortunately, most people are unequipped to manage these increasingly confusing networks.  Eden seeks to remedy this problem by providing a visual interface to manage home networks.

The first step was determining what information needed to be presented to users.  Should low level information be presented, or should it stick with high-level information?  In what way would a user want to utilize this software?  After conducting a study, the designers determined that the top three desires of home network managers are network monitoring, security, and performance.

Several iterations of the interface were designed.  Technically inclined users preferred a tree representation, while less skilled users preferred a spatial depiction of the network.  All users agreed that there was value in having the physical arrangement of devices in the home mapped to the interface.  The final design recognizes this, and connected devices can be placed into "rooms" indicating their physical location.  New devices appear outside of the home area, but can be moved to or removed from the network with a simple drag-and-drop procedure.  A user can set device permissions and restrictions, such as blocking certain websites or preventing guest devices from connecting to other devices.  The user is even able to indicate if certain devices or applications should take precidence over other traffic.

Twenty participants were used in the evaluation of Eden.  Most described themselves as technical novices or intermediate users.  All of the participants understood the association between the virtual rooms and the physical locations in the house, but a few took the concept too far and assumed that rooms were tied to permissions.  Some took the device locations literally, assuming that a device outside the home indicated a device on the porch or in the yard.  The visual representation of network use was enormously helpful to several participants, teaching them some of the finer points of home networking.  Of the twenty participants, seventeen preffered Eden to other networking systems, and two others preffered a combination of Eden and another system.
Discussion:
I'm no stranger to home networking problems, and Eden seems like it would alleviate many issues just by making them easier to understand.  It gives the user an effective mental model of how the network behaves, and provides a simple and intuitive way to control various tasks.  I especially like the hybridization of the visual interface and technical information.  It's certainly easier learning about networks through a visual traffic map instead of searching for the correct answer on the internet.  I am curious if the evaluation participants who claimed that they could now "master" home networking ever tried to do so under different circumstances, as that would indicate a deep understanding of networks can be gleaned from something like Eden.  In any case, Eden sounds great, and I wouldn't mind using it myself.